Service

Dongyu Service

Dongyu Jingke customer service team currently has several professional staff, including pre-sales service, sales service, after-sales service customer training and other professional teams, from the technical process consultation, visit and inspection, customer site inspection planning and installation and commissioning of free customer staff training, equipment maintenance and repair, to provide a full range of 7*24 hours of rapid response services.

  • Sincere service
    Customer first

  • 4 hours
    Service response

  • 7*24 hours
    Online service

  • Pre-sale service

    01

    Through the Internet, telephone, mail, door-to-door and other ways at any time to provide customers with information consulting services about the product. Inspection reception: Customers can visit the company on-site inspection, visit the exhibition hall, the company provides professional reception.

  • In-sale service

    02

    We always adhere to the good faith and fair treatment of every customer, strictly implement the terms of the contract, to ensure that every equipment ordered by customers is of high quality and high standard output.

  • After-sales service

    03

    Warranty commitment: The whole machine warranty for 1 year (except for wearing parts) two fast response commitment: within 4 hours to receive the user's repair demand

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